Support

Get help with Calcis

Something not working? An estimate off? A feature you wish existed? This page is the one you want.

Contact us

Email is the fastest way to reach a human.

calcis.dev@gmail.com

Typical response time is within one business day. Include your Calcis account email, the model you were estimating, and a copy of the error or unexpected number so we can reproduce quickly.

Before you email

A lot of questions have a faster answer elsewhere on the site.

  • Pricing and plans

    Plan tiers, what each one includes, and how to upgrade or downgrade.

    View pricing

  • API documentation

    Request and response shapes for /api/v1/estimate, authentication, and rate limits.

    Read API docs

  • Methodology

    How Calcis counts tokens, predicts output length, and arrives at a cost.

    How it works

  • Dashboard

    Get your API key, see usage, manage your subscription, and download invoices.

    Open dashboard

Report a bug or request a feature

The source lives on GitHub. Public issue tracker, no login wall.

Open an issue on GitHub

For anything involving your billing, API key, or account data, please email instead - GitHub issues are public.

Service status

If the estimator or API is misbehaving sitewide, release notes carries incident reports with impact, cause, resolution, and an apology for the downtime window.